It is a fact that nobody wants to fail at work. A good site manager accepts responsibility for the performance of his team, because he is responsible for his team and should try to avoid apportioning blame to others. This is a trait of weak site managers.
Failure on the construction site can be avoided by matching task to personal skill set and by setting realistic targets, incentives and work programmes when allocating work. Having done this, it is a case of monitoring people’s performance and taking stock of progress and quality of work, as it is with some, a human trait to cut corners. A good construction manager is in the business of getting others to do that which they do not see the necessity of doing to meet the required standard of work safely.
The NVQ process requires that the candidate is able to articulate and record how the candidate allocates work and checks people’s performance.
To prove my point, please review the following typical questions found in the learning aims of this Unit;
- How do you identify priorities and critical activities?
- How do you confirm programmes or operations and schedules?
- How do you plan work?
- How do you allocate work fairly to team members whilst taking into account their current circumstances?
- Explain the methods and techniques on briefing team members about expected quality standards.
- Explain methods of checking the progress of work against programmes or operations, schedules and the work against quality assurance.
- Explain the different ways of motivating team members to complete the allocated work.
- Explain the ways of providing additional support to team members and ways of getting feedback on additional support from team members.
- Describe the various methods of identifying poor or unacceptable performance.
- Explain ways of discussing the causes of poor performance with team members and how to get agreement on ways of improving performance.
- Describe ways of recognising completion of significant pieces of work or work activities.
- Explain effective methods of advising responsible people of the team/team member’s successes
The Solution. In order to better enable the seasoned professional to complete this Unit, Allocating Work and Checking People’s Performance in the Workplace, Rivasure has produced a comprehensive online Audio Podcast Course. This Unit is one of many online courses aimed at covering all of the key units contained within the Level 6 Construction Management NVQ Qualification. This series of Audio Podcast Unit Courses lays a solid foundation for each specific subject matter. Each Audio Podcast addresses each knowledge question, unpacking each one in detail and providing relevant and specific guidance.
In this Unit the learning outcomes are as follows;
- Confirm the programme or operations and schedules, identify priorities and critical activities, and plan how the work will be undertaken
- Allocate work to team members, taking into account their current circumstances, and brief them on the quality standards or level expected
- Monitor the progress and quality of the work and provide prompt and constructive feedback
- Motivate team members to complete the work they have been allocated and provide, where requested and possible, any additional support and/or resources
- Identify unacceptable or poor performance, discuss the cause(s) and agree ways of improving performance with team members.
- Recognise successful completion of significant pieces of work or work activities by team/team members, and advise responsible people
A learning outcome sets out what a candidate can expect to learn and do as a result of their learning. This Audio Podcast mentoring series is excellent resource for NVQ candidates and management learners studying How to Allocate Work and Check People’s Performance in the Workplace.